Frequently asked questions
1. Is Linda Mariposa a brand or a store?
  • Linda Mariposa is a family-owned boutique and brand that specializes in quinceañera and sweet 16 dresses.
  • We take pride in offering a carefully curated collection of elegant gowns inspired by Mexican tradition with a modern twist.
  • Our boutique is built on love, culture, and craftsmanship—every dress is chosen and prepared with care to make each celebration unforgettable.
2. How long will it take to receive my dress?
  • In-stock dresses are processed and shipped within 3–5 business days after order confirmation.
  • Custom or pre-order dresses take approximately 4–6 weeks for production and quality inspection before shipping.
3. Why does shipping take so long?

Because we focus on quality, precision, and customization, every Linda Mariposa dress goes through several careful steps before shipping:

  • Each gown is hand-checked for quality by our team.
  • Custom orders are made specifically to your measurements and design preferences.
  • Some dresses are shipped from our Mexico design center, where they are handcrafted.

These steps ensure your dress arrives perfect — beautifully made, fitted, and ready for your big day.
4. Where are orders shipped from?

All orders are shipped from one of our Linda Mariposa warehouses located in New Jersey, California, or Mexico, depending on availability and your delivery location.
5. Is shipping free?

Yes! Shipping is completely free within the United States.

We also offer international shipping at an additional cost, calculated at checkout.
6. How do I know what size to order?

You can view our size chart for detailed measurements.


If you’re unsure or don’t see your exact size, simply order the dress you love and send us anvemail or WhatsApp message with your order number and measurements—our team will size the dress to ensure the perfect fit.


We also offer a video call measurement service for personalized guidance.
7. Can I return or exchange my dress?

We accept returns or exchanges for non-custom dresses within 5 days of receiving your order.


All custom-made, altered, or special-order dresses are final sale.


Please review our Return & Exchange Policy for full details.
8. What if my dress arrives damaged or incorrect?

If your item arrives damaged or you receive the wrong dress, please contact us within 48 hours of delivery.


We’ll inspect the issue and provide a replacement or refund if applicable.
9. Do you offer custom-made dresses?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
10. Can I track my order?

Absolutely. Once your order ships, we’ll send your tracking number by email or WhatsApp so you can follow every step of the delivery.
11. Do you offer appointments or in-person fittings?

Yes, we offer video call fittings if you can’t visit us in person.


Our seamstress will guide you step-by-step to ensure perfect measurements.
12. How can I contact Linda Mariposa?

You can reach our team anytime for assistance:
info@lindamariposa.com

WhatsApp: (917) 514-9024